Terms & Conditions of Use

Effective Date: January 1, 2026 | Last Updated: January 1, 2026

1. Definitions

For the purposes of these Terms & Conditions, the following definitions apply:

• "ck326" or "Platform" refers to the online betting and gaming website accessible at https://ck326.cam and all associated mobile applications, services, and content.
• "Account" means the unique player account registered under your name, email address, and verified identity.
• "User", "Player", "Member", or "You" refers to any individual who registers an account or uses the Platform in any capacity.
• "Bet" or "Wager" means any stake placed on a sports event, casino game, slot game, togel draw, or other gaming product offered on the Platform.
• "Bonus" means any promotional credit, free bet, cashback, or other incentive granted by ck326 to a Player's account, subject to specific terms and wagering requirements.
• "KYC" (Know Your Customer) refers to the identity verification process required to comply with anti-money-laundering regulations and age verification laws.
• "Responsible Gaming Tools" refers to deposit limits, loss limits, session time limits, self-exclusion, reality checks, and self-assessment features available to all Players.

2. Eligibility and Account Registration

2.1 Age and Residency Requirements

To register and use ck326, you must meet the following eligibility criteria:

• You must be at least 21 years of age at the time of registration.
• You must be a legal resident of Indonesia or be physically located within Indonesia at the time of registration and gameplay.
• You must not be a resident of any jurisdiction where online gambling is expressly prohibited by local law.
• You must have the legal capacity to enter into a binding contract under Indonesian civil law.

ck326 reserves the right to request proof of age and residency at any time. Failure to provide satisfactory documentation within 14 days of request will result in account suspension until such documentation is received.

2.2 One Account Per Person

Each individual is permitted to hold one and only one active account on ck326. The registration of multiple accounts by the same person — whether under different names, email addresses, payment methods, IP addresses, or physical addresses — is strictly prohibited and constitutes a material breach of these Terms.

If ck326 detects or reasonably suspects that a Player has opened multiple accounts, we reserve the right to:

• Immediately suspend or permanently close all associated accounts;
• Void all bets, bonuses, and winnings generated across all associated accounts;
• Confiscate any remaining account balances (excluding the original deposited amount, which may be returned at our sole discretion);
• Report the activity to relevant regulatory authorities if fraud or money laundering is suspected.

2.3 Account Security

You are solely responsible for maintaining the confidentiality of your account username and password. You must not share your login credentials with any third party. Any activity conducted through your account — whether authorized by you or not — is your responsibility. If you suspect that your account has been compromised or accessed without authorization, you must notify ck326 customer support immediately via live chat.

2.4 Accurate Information

You agree to provide accurate, current, and complete information during the registration process. You must notify ck326 immediately if any of your registration details change (name, address, contact information, payment methods). Providing false or misleading information is grounds for immediate account closure and forfeiture of all funds.

3. Know Your Customer (KYC) and Identity Verification

3.1 Mandatory Verification

All Players are required to complete KYC verification before their first withdrawal request can be processed. KYC is a legal compliance requirement under international anti-money-laundering (AML) and counter-terrorism-financing (CTF) regulations.

To complete KYC, you must submit the following documents via your account dashboard or customer support:

• Government-Issued Photo ID: A clear, color scan or photo of your Indonesian KTP (Kartu Tanda Penduduk), passport, or SIM (Surat Izin Mengemudi). The document must be valid (not expired) and show your full name, date of birth, photo, and signature.
• Proof of Address: A recent utility bill (electricity, water, internet), bank statement, or government correspondence dated within the last three months, showing your name and current residential address.
• Payment Method Verification: If requested, proof of ownership of the bank account or e-wallet used for deposits (e.g., a bank statement showing your name and account number, or a screenshot of your e-wallet profile page).

3.2 Processing Time

KYC documents are typically reviewed and approved within 24–48 hours of submission. You will receive an email notification once your account is verified. Until verification is complete, withdrawal requests will remain pending.

3.3 Enhanced Due Diligence

ck326 reserves the right to request additional documentation or conduct enhanced due diligence on any account at any time, particularly for high-value deposits, large withdrawal requests, or unusual transaction patterns. Failure to comply with such requests within 14 days will result in account suspension.

4. Deposits and Payment Methods

4.1 Accepted Payment Methods

ck326 accepts deposits via the following Indonesian payment channels:

• Bank Transfers: BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri, CIMB Niaga, OCBC NISP, BSI (Bank Syariah Indonesia), Bank Permata.
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja.

Additional payment methods may be added or removed at ck326's sole discretion. Players will be notified of any significant changes via email or platform announcement.

4.2 Minimum and Maximum Deposits

The minimum deposit is Rp 10.000. Maximum deposit limits vary by payment method and player tier (Bronze, Silver, Gold). Standard maximum deposit per transaction is Rp 50.000.000; higher limits may be requested by Gold-tier members via customer support.

4.3 Deposit Processing Time

Bank transfers and e-wallet deposits are typically credited to your ck326 account within 1–5 minutes. If your deposit does not appear within 15 minutes, contact customer support with your transaction reference number.

4.4 Deposit Fees

ck326 does not charge any fees for deposits. However, your bank or e-wallet provider may impose their own transaction fees or service charges, which are beyond our control.

4.5 Third-Party Deposits Prohibited

All deposits must be made from a payment account registered in your own name. Third-party deposits (deposits made by a family member, friend, or business associate on your behalf) are strictly prohibited. Any deposit found to originate from a third-party account will be refunded and the associated winnings voided.

5. Withdrawals

5.1 Withdrawal Methods

Withdrawals are processed via the same payment method used for your most recent deposit. If you deposited via multiple methods, withdrawals will be allocated proportionally. You may request to withdraw to a different bank account or e-wallet only after completing enhanced KYC verification for the new account.

5.2 Minimum and Maximum Withdrawals

The minimum withdrawal is Rp 50.000. Maximum withdrawal per transaction is Rp 100.000.000 for standard members; Gold-tier VIP members may withdraw up to Rp 500.000.000 per transaction.

5.3 Processing Time

Withdrawal requests are processed as follows:

• Bronze Tier: Standard processing — typically 10–30 minutes during business hours (WIB, UTC+7).
• Silver Tier: Priority processing — typically under 10 minutes.
• Gold Tier: VIP instant processing — typically under 5 minutes, 24/7.

Processing times may be extended during periods of exceptionally high demand (e.g., after major sporting events) or if enhanced security checks are required.

5.4 Withdrawal Conditions

Before a withdrawal can be processed, you must meet the following conditions:

• Your account must be fully KYC-verified.
• You must have wagered at least 1× (one times) your total deposit amount to comply with anti-money-laundering turnover requirements.
• All active bonus wagering requirements must be completed or forfeited.
• There must be no outstanding disputes, chargebacks, or compliance investigations affecting your account.

5.5 Withdrawal Fees

ck326 does not charge withdrawal fees. However, receiving banks or e-wallet providers may impose their own fees, which will be deducted from the amount you receive.

6. Bonuses and Promotions

6.1 Bonus Terms

All bonuses offered by ck326 — including welcome bonuses, reload bonuses, cashback offers, free bets, and loyalty rewards — are subject to specific terms and conditions published on the promotion page. General bonus rules include:

• Wagering Requirements: Most bonuses require you to wager the bonus amount a specified number of times (e.g., 10×, 20×, 30×) before winnings can be withdrawn. The wagering requirement and eligible games are stated in the promotion terms.
• Time Limits: Bonuses must be used and wagering requirements completed within a specified timeframe (typically 7–30 days). Expired bonuses are automatically forfeited.
• Maximum Bet Limits: While an active bonus is in play, the maximum bet per spin or hand is typically Rp 25.000. Exceeding this limit may result in forfeiture of the bonus and associated winnings.
• Game Restrictions: Not all games contribute equally toward wagering requirements. Slots typically contribute 100%; table games may contribute 10%–20%; some games (e.g., live dealer Baccarat, certain high-RTP slots) may be excluded entirely.
• One Bonus at a Time: You may have only one active bonus at a time. Accepting a new bonus while an existing bonus is active will forfeit the old bonus.

6.2 Bonus Abuse

ck326 reserves the right to void bonuses and confiscate winnings if we detect or reasonably suspect bonus abuse, including but not limited to:

• Opening multiple accounts to claim the same bonus multiple times;
• Using betting systems or strategies designed to exploit bonus terms with minimal risk (e.g., hedging opposite bets on roulette);
• Playing exclusively low-volatility games with the sole purpose of clearing wagering requirements with minimal risk;
• Irregular betting patterns (e.g., placing unusually large bets immediately before completing wagering requirements).

6.3 Discretion to Modify or Cancel Bonuses

ck326 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. We also reserve the right to exclude any Player from participation in a promotion at our sole discretion.

7. Betting Rules and Game Conduct

7.1 Sports Betting

All sports bets are subject to the betting rules published on the ck326 platform. Key rules include:

• Bets are settled based on the official result as declared by the governing body of the sport (e.g., FIFA for football, FIBA for basketball).
• If a match is abandoned or postponed, bets are typically voided unless otherwise stated in the market-specific rules.
• Live (in-play) betting markets are subject to slight delays due to broadcast latency. Bets placed after an event has already occurred may be voided.
• Odds are subject to change in real-time. The odds accepted at the time your bet is confirmed are final.

7.2 Casino and Slot Games

All casino games, slot games, and live dealer games offered on ck326 are powered by licensed third-party game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft). Game outcomes are determined by certified Random Number Generators (RNGs) or live dealer shuffles and are audited by independent testing agencies. ck326 has no influence over game outcomes.

7.3 Togel (Numbers Lottery)

ck326 offers togel (Indonesia's traditional numbers lottery) in 2D, 3D, and 4D formats. Draw results are sourced from official lottery operators and are final and binding. Bets placed after the official draw close time are automatically void.

7.4 Prohibited Activities

The following activities are strictly prohibited and will result in immediate account closure and forfeiture of funds:

• Use of bots, scripts, or automated betting software;
• Collusion with other players or third parties to manipulate game outcomes or exploit platform vulnerabilities;
• Exploitation of software errors, bugs, or technical glitches to gain an unfair advantage;
• Abusive, threatening, or harassing behavior toward ck326 staff or other players.

8. Responsible Gaming

8.1 Entertainment Only

ck326 is intended for entertainment purposes only. Gambling involves financial risk, and there is no guarantee of profit. You should never gamble with money you cannot afford to lose.

8.2 Responsible Gaming Tools

ck326 provides the following responsible gaming tools, accessible at any time from your account dashboard:

• Deposit Limits: Set daily, weekly, or monthly caps on your deposits.
• Loss Limits: Set maximum loss thresholds per period.
• Session Time Limits: Set maximum session durations to prevent extended play.
• Reality Checks: Receive pop-up reminders at regular intervals showing session duration and net win/loss.
• Self-Exclusion: Temporarily or permanently suspend your account for 24 hours, 7 days, 30 days, 90 days, or indefinitely.
• Self-Assessment Quiz: Take an anonymous quiz to evaluate your relationship with gambling.

8.3 Seeking Help

If you believe gambling is negatively affecting your life, we encourage you to seek help. Contact our responsible gaming support team via live chat, or reach out to external support organizations.

9. Account Suspension and Termination

9.1 Right to Suspend or Terminate

ck326 reserves the right to suspend or permanently terminate your account at any time, with or without prior notice, for any of the following reasons:

• Breach of these Terms & Conditions;
• Providing false or misleading information during registration or KYC;
• Suspicious or fraudulent activity, including money laundering;
• Use of multiple accounts, bots, or automated systems;
• Abusive behavior toward staff or other players;
• Failure to complete KYC verification within the requested timeframe;
• Chargebacks or payment disputes initiated against ck326;
• Any other reason deemed necessary to protect the integrity and security of the Platform.

9.2 Consequences of Termination

If your account is terminated for breach of these Terms, ck326 reserves the right to:

• Void all pending bets and bonuses;
• Confiscate all winnings and account balances (excluding original deposits, which may be refunded at our discretion);
• Report the activity to regulatory authorities and law enforcement if criminal activity is suspected.

10. Limitation of Liability

10.1 No Warranty

ck326 is provided on an "as-is" and "as-available" basis. We do not guarantee that the Platform will be error-free, uninterrupted, or free from viruses or other harmful components. We make no warranties, express or implied, regarding the accuracy, reliability, or availability of the Platform.

10.2 Limitation of Liability

To the maximum extent permitted by law, ck326 and its directors, officers, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Your use of or inability to use the Platform;
• Errors, bugs, or technical malfunctions affecting game outcomes or account balances;
• Unauthorized access to your account by third parties;
• Loss of data, loss of profits, or loss of opportunity;
• Any other matter relating to the Platform or these Terms.

In no event shall ck326's total liability to you exceed the amount of your account balance at the time the claim arose.

11. Intellectual Property

All content on ck326 — including text, graphics, logos, images, software, game interfaces, and trademarks — is the property of ck326 or its licensors and is protected by Indonesian and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Platform without our express written permission.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which ck326 is licensed. Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

12.2 Dispute Resolution

If you have a complaint or dispute regarding your account, bets, or any other matter, you must first contact ck326 customer support via live chat or email at [email protected]. We will make every reasonable effort to resolve your complaint internally within 14 days. If the dispute cannot be resolved to your satisfaction, you may escalate the matter to our licensing authority or an independent Alternative Dispute Resolution (ADR) service.

13. Amendments to Terms

ck326 reserves the right to amend, modify, or replace these Terms & Conditions at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Platform after such changes constitutes acceptance of the new Terms. We recommend reviewing this page periodically to stay informed of any updates.

14. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 via the ck326 website
• Support Hours: 24 hours a day, 7 days a week (WIB, UTC+7)

15. Severability

If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms & Conditions, together with the Privacy Policy and any other policies or rules posted on the ck326 platform, constitute the entire agreement between you and ck326 regarding your use of the Platform. These Terms supersede any prior agreements, understandings, or representations, whether written or oral.